OpenTalk / Contact
Talk to the people behind OpenTalk.
The quickest way to reach us is [email protected]. A person reads every message about accounts, coins, reports and appeals.
Pinned answer
Email [email protected] with your nickname, your device and what went wrong. For anything happening inside a chat, the report button is faster.
A short email gets the fastest answer
If your account has an email on it, write from that address. The more precise you are, the fewer messages it takes to sort out.
- Your OpenTalk nickname
- Phone or computer, and which browser
- What happened and roughly when
- A receipt, for anything about coins
Trouble in a chat? Report it there first
The report button inside a match, private call or live room reaches moderators faster than email and attaches the details they need. Email is the right channel for anything the button cannot cover: repeated harassment, a threat you want us to know about, or a problem with your own account. The safety page explains what happens next.
Appeals and account requests
If your account was restricted and you believe it was a mistake, tell us your nickname and when it happened; a person reviews every appeal. The same address handles requests to see or delete your data, as set out in the privacy policy.
We never ask for your password by email. Anyone who does is not OpenTalk.
Before you write
Camera not turning on, a top-up that has not shown up, trouble signing in on a new phone: the help center solves most of these in a minute. OpenTalk has no phone line, so email is the way to reach a human.
Contact questions
How do I contact OpenTalk support?
Email [email protected]. Include your nickname, your device and a short description of the problem.
Does OpenTalk have a phone number?
No. Support works by email, which lets us look into your account and reply with the details.
I topped up but the coins are missing. Now what?
Give it a few minutes, then reopen OpenTalk. Still missing? Forward the payment receipt and your nickname to support.
How do I delete my OpenTalk account?
Email support from the address linked to the account, or include your nickname so we can confirm it is yours, and ask for deletion.
My OpenTalk account got restricted. Can I appeal?
Yes. Tell support your nickname and around when it happened; every appeal lands in front of a person.
Is email or the in-chat report button better?
Use the report button for anything happening in a chat right now. Email for account issues, appeals or problems the button cannot cover.
Might answer it faster
All sorted? Back to the conversation.
Pick a mode again whenever you feel like it; somebody new is waiting.
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